⛴️ Get yuu Ferry Protect & Win Big!

Buy yuu Ferry Protect with your Sindo Ferry booking to qualify for a bi-weekly lucky draw

Campaign Period: 21 Sep 2026 - 15 Nov 2026

1. Campaign Period: The Campaign will run from 21 September 2026 to 15 November 2026, both dates inclusive (“Campaign Period”)

2. Campaign Rewards: 

a. Up to 35 winners will be selected across four (4) fortnightly Lucky Draws during the 8-week Campaign Period. Where prizes are unclaimed, the Campaign Organisers may elect to roll the prize into a later draw or leave it unawarded.

b. 23 winners will each receive one of the following prizes, together with 2,000 yuu Points:

  • 1 winner – Grand Mercure Batam Centre: 1-night stay for 2 persons, inclusive of breakfast. Excludes ferry travel, all transport to and from the hotel, meals and all other personal expenses;

  • 10 winners – Dino’s Gate, Batam Indonesia, entry ticket;

  • 10 winners – Tiara Mustika Spa, Batam Indonesia, voucher for a 15-minute Head & Shoulder Massage; and

  • 2 winners – Cotton Layer Cake Kue Lapis, comprising 1 full-size or 1 half-size Kue Lapis.

The “yuu Ferry Protect & Win” Lucky Draw Campaign (“Campaign”) is jointly managed by yuu Rewards and Sindo Ferry (collectively, the “Campaign Organisers”).

yuu Ferry Protect is an insurance product underwritten by Great Eastern General Insurance and is subject to the applicable policy terms, conditions and exclusions.

By participating in the Campaign, Members agree to be bound by these Terms and Conditions:

c. An additional 12 winners will each receive 2,000 yuu Points.

d. The prizes in clauses 2(b) are redeemable only in Batam, Indonesia. Ferry travel to and from Batam, passport and visa requirements, transport, meals, travel insurance and all other costs of redeeming a prize are the sole responsibility of the winner. No cash alternative, ferry ticket or travel allowance is provided.

4. Eligibility:

a. To participate in the Campaign, Members must complete their Sindo Ferry booking and purchase yuu Ferry Protect in the same transaction during the Campaign Period through any of the following channels:

(i) The Sindo Ferry website and/or app; or
(ii) Sindo Ferry Singapore ticketing counters

Members must provide a valid yuu ID at the time of purchase to qualify for the Campaign. 

b. To qualify for the Campaign, a Member must:

  1. be a registered yuu Rewards member and provide a valid yuu ID at the time of the Sindo Ferry booking;

  2. purchase yuu Ferry Protect for at least one eligible traveller as part of their Sindo Ferry booking; and

  3. provide a valid email address and Singapore mobile number beginning with +65, and remain contactable using the contact details provided.

3. Fortnightly Lucky Draw Prize Breakdown:

c. Cancelled, refunded, voided or otherwise unsuccessful Sindo Ferry bookings and/or yuu Ferry Protect purchases will not qualify for the Campaign.

d. Members are responsible for ensuring that the yuu ID and contact details provided are complete and accurate. Entries with an invalid, incomplete or inaccurate yuu ID, or which cannot be matched to a valid yuu Rewards account, will be disqualified.

e. The Campaign Organisers reserve the right to verify the eligibility of any Member and to disqualify any Member or entry that does not meet these eligibility requirements or is suspected to be fraudulent, duplicated, manipulated or otherwise not made in accordance with these Terms and Conditions.

5. Lucky Draw Entries and Qualifying Periods

a. Each eligible Member will receive one (1) Lucky Draw chance for each day they purchase yuu Ferry Protect during the Campaign Period. If multiple purchases are made using the same yuu ID on the same day, only one (1) Lucky Draw chance will be awarded for that day, regardless of the number of travellers covered.

b. The Campaign will comprise four (4) fortnightly Lucky Draw qualifying periods:

  • Draw 1: 21 September – 4 October 2026

  • Draw 2: 5 October – 18 October 2026

  • Draw 3: 19 October – 1 November 2026

  • Draw 4: 2 November – 15 November 2026

Each Lucky Draw will include all eligible Lucky Draw chances accumulated from the start of the Campaign up to the end of the respective qualifying period, excluding Members who have already won a prize.

c. Eligible Members who are not selected as winners will remain eligible for subsequent Lucky Draws, and their accumulated Lucky Draw chances will be carried forward. Each Member may only win once throughout the Campaign. Once selected as a winner, the Member will no longer be eligible for subsequent Lucky Draws.

6. Conduct of Lucky Draw:

a. Winners will be selected at random from all eligible Lucky Draw chances accumulated by the end of each qualifying period, excluding Members who have already been selected as winners in an earlier Lucky Draw.

b. yuu Rewards will conduct the Lucky Draws and coordinate with Sindo Ferry for the fulfillment of applicable prizes.

7. Winner Notification and Prize Fulfilment:

a. Winners will be contacted by Sindo Ferry via the contact details provided during their Sindo Ferry booking, within three (3) days after winners are announced on the yuu Rewards Facebook and/or Instagram Stories. 

b. Winners will be provided with instructions on how to acknowledge and claim their Lucky Draw Prize.

c. Winners are responsible for ensuring that the contact details provided are accurate and valid. If the winner notification is unsuccessful or undeliverable, the Campaign Organisers are not obliged to make further attempts to contact the winner.

d. Winners who fail to provide the required acknowledgement by the deadline stated in the winner notification will be deemed to have forfeited their Lucky Draw Prize, without liability on the part of the Campaign Organisers.

e. Where a Lucky Draw Prize is forfeited, the Campaign Organisers reserve the right, at their discretion, to select a replacement winner or otherwise deal with the unclaimed prize as they deem appropriate.

f. Sindo Ferry will manage the fulfilment of the Grand Mercure Batam Centre, Dino’s Gate, Tiara Mustika Spa and Cotton Layer Cake prizes.

g. Physical prizes may be subject to the respective prize partner’s terms and conditions, validity periods, reservation requirements, availability and/or other redemption requirements. Winners are responsible for complying with such requirements.

h. yuu Rewards will facilitate the crediting of the applicable 2,000 yuu Points to the yuu Account associated with the valid yuu ID provided for the qualifying purchase.

i. Winners will be notified once the applicable yuu Points have been successfully credited.

j. yuu Points are non-transferable, non-exchangeable and cannot be exchanged for cash.

8. Personal Data:

a. By participating in the Campaign, Members consent to and acknowledge that their personal data, including their yuu ID and relevant contact, booking and transaction information, may be collected, used and/or disclosed between the Campaign Organisers where reasonably necessary to:

  • verify eligibility for the Campaign;

  • administer and conduct the Lucky Draws;

  • contact and verify winners;

  • fulfil the Lucky Draw Prizes and credit yuu Points;

  • administer, publicise and report on the Campaign.

9. General Terms and Conditions:

a. Lucky Draw Prizes are non-transferable and non-exchangeable for cash or other rewards, unless otherwise stated by the Campaign Organisers.

b. The Campaign Organisers make no representation or warranty regarding the quality, suitability or availability of any goods or services provided by third-party prize partners. Any issues relating to the use or redemption of such prizes should be directed to the relevant prize provider, subject to applicable law.

c. The Campaign Organisers reserve the right to verify the eligibility of any Member or winner before awarding a Lucky Draw Prize.

d. The Campaign Organisers reserve the right to amend, suspend or terminate the Campaign, the Campaign mechanics, Lucky Draw dates, prizes and/or these Terms and Conditions where reasonably necessary, without prior notice.


e. Where a stated Lucky Draw Prize becomes unavailable for reasons beyond the reasonable control of the Campaign Organisers, the Campaign Organisers reserve the right to substitute the prize with another prize of similar value.

f. In the event of any inconsistency between these Terms and Conditions and any advertising, publicity, promotional or other materials relating to the Campaign, these Terms and Conditions shall prevail.

g. In the event of any dispute relating to the Campaign or Lucky Draw, the decision of the Campaign Organisers shall be final, subject to applicable law.

h. The Terms and Conditions shall be governed by and interpreted in accordance with the laws of Singapore, and the courts of Singapore shall have jurisdiction over any dispute arising out of or in connection with the Campaign.

b. Each Campaign Organiser will collect, use and disclose personal data in accordance with its applicable privacy policy and applicable laws.

c. Members are responsible for ensuring that any personal data provided in connection with the Campaign is accurate and complete.

10. Limitation of Liability:

a. Nothing in these Terms and Conditions excludes or limits the liability of the Campaign Organisers for death or personal injury caused by their negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited.

b. Subject to clause 10(a), the Campaign Organisers are not liable for: (i) any loss, damage, injury, cost or expense arising from a Member’s participation in the Campaign or from the acceptance, redemption or use of any Lucky Draw Prize; (ii) any act, omission, default or insolvency of any Prize Partner or other third-party supplier; (iii) any failure, delay, interruption or error affecting the yuu App, the Sindo Ferry website or app, or any network, system or payment service, which prevents or delays a booking, purchase, entry, notification or the crediting of yuu Points; or (iv) any indirect, special or consequential loss, or any loss of profit, revenue, opportunity or goodwill.

c. Subject to clause 10(a), the aggregate liability of the Campaign Organisers to any Member in connection with the Campaign will not exceed the value of the Lucky Draw Prize to which that Member was entitled, or S$1,000 where no Lucky Draw Prize was awarded.

d. Each winner accepts their Lucky Draw Prize at their own risk and is responsible for satisfying themselves as to their fitness to use or take part in any prize experience, including any spa treatment or attraction, and for holding valid travel documents and appropriate travel insurance.

e. Winners are responsible for any tax, duty, levy or other charge arising in connection with a Lucky Draw Prize.